The return ticket used in the one way journey is non-refundable.No partial or full refunds are allowed for season tickets, with the exception of multi-month and annual season tickets.The company reserves the right to bring any legal action against travelers in possession of altered or inauthentic travel documents.It should be noted that the sanction is also applied in the event that the passenger is not able to show, at the same time as the season ticket, his identification card and / or when the card number has not been reported in the subscription.The traveler without the prescribed travel document or with an irregular ticket, is required, in addition to the payment of the normal ticket at the ordinary rate, also to pay an administrative sanction provided for by the laws in force.These checks can be carried out both on board the vehicle and in the immediate vicinity of the stop locations. All travel tickets perform the function of fiscal receipt and therefore must be kept, in order to allow any fiscal checks by the investigating bodies.Tickets are not transferable and must be kept until the end of the journey in order to present them at each request by the staff for verification.The season ticket is strictly personal and is only valid for the period for which it was issued. Passengers with season tickets must keep, together with their personal card, the receipt (or photocopy) of the top-up made, for any visual checks.Subscription tickets must be validated as soon as you board.Travelers with a single or return ticket must validate it as soon as they get on board with the appropriate validator (or by the on-board staff in case of failure of the same).The surcharge is not applied solely and exclusively in the event that, in the place of departure, there is no resale.It is allowed, only when it is not possible to purchase them in the designated points of sale, to purchase the ticket on board with cash or a small denomination, subject to a surcharge established by the Granting Body.
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